General Questions

How do I contact AI AutoPost support?

Send a support ticket from the support page. Support is free for all customers, and every ticket gets a reply within 2 working days. Business hours are Monday to Friday, 10 AM – 6 PM IST.

  • Send a ticket: under Submit a Support Ticket, fill in your name, email, website, topic, subject and the problem. You can attach a screenshot.
  • Follow the reply: if you are logged in, the ticket and our replies appear under Support Tickets in your Dashboard. If not, you get a private link to follow our reply.

For a faster answer, include your website address, the campaign name and a screenshot of AI AutoPost → Log or of the error. For technical problems, add your WordPress, PHP and AI AutoPost versions. Never send your WordPress or hosting password, or card or bank details; we will never ask for them. Many answers are already in the help docs, for example Campaign not posting.

Step-by-step guide: Contacting support
Need more help? Contact support

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