Billing & Credits

Can I get a refund on a post pack?

Yes, in some cases. Under our refund policy, a post pack can be refunded in full if:

  • you ask within 24 hours of purchase,
  • none of the pack's credits have been used,
  • you bought it directly on algopointai.com, and it is your first refund request for that payment.

Used credits (fully or partly), requests after 24 hours and dissatisfaction with AI content quality are not refundable — that is why every account gets 25 free posts to test with first. To ask, email [email protected] with the subject "Refund Request" and include your order ID, registered email, purchase date and reason. The team reviews it within 2 business days, and an approved refund goes back to your original payment method. Billing errors and duplicate charges may be refunded outside the 24-hour window.

Need more help? Contact support

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