What if I paid the wrong amount or paid twice by mistake?

Contact support as soon as you notice. Every UPI payment is checked by our team before credits are added, so tell us quickly and include your UPI payment reference and the invoice number.

• Wrong amount: checkout asks you to pay exactly the amount shown, so the payment can be matched to your purchase. If you paid a different amount, let support know so it can be sorted out.
• Paid twice or charged in error: under the refund policy, billing errors and duplicate charges may be refunded even outside the usual 24-hour window. Send supporting details, such as your payment reference.

To avoid mistakes, pay each invoice only once, add the invoice number in the payment note, and check its status in Billing before paying again: Payment being verified means you have already told us you paid and we are checking it.